We have compiled a list of frequently asked questions below to enable you to find answers fast.
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Do you sell online?
No — we don’t sell directly online.
Our website is designed to showcase our collections and services. Every project begins with a personal consultation to ensure every product suits your space and specification perfectly. You can visit our Romford showroom or book a design consultation to begin
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Can you order special items not on your website
Yes. As we supply a large range of products, Please Email Your Requirement and we can forward a quote
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Do You Give Quantity Discount.
Yes. Please Feel Free to Email Us With Your Requirements & We Would Be Happy to Quote.
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Do You Offer a Delivery Service for Customers.
Yes. On most items We offer Delivery Within The M25 and surrounding areas
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Do You Offer An Installation Service
Not at this time, but we do have a network of approved installers whom we are happy to recommend.
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Which areas do you deliver to?
We deliver across London, Essex, and the surrounding areas.
Delivery times and costs depend on the items ordered — many are made to order or sourced from European manufacturers.
We’ll confirm estimated delivery times when your order is placed.
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Do you offer trade discounts?
Yes — we welcome trade enquiries from architects, interior designers, and property developers.
Our Trade Service provides competitive pricing, technical support, and dedicated account management.
Please contact us for trade registration.
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How long do bespoke or special-order items take to arrive?
Lead times vary depending on the brand and finish — typically 6 to 10 weeks.
We’ll confirm estimated lead times when you place your order and keep you updated throughout.
